SMS Terms & Conditions
Program description
BookedSolid provides SMS-based appointment scheduling on behalf of participating home-services businesses (such as HVAC companies). When you submit a service request or text a participating business, our scheduling assistant responds by SMS to gather your service details, answer scheduling questions, and book your appointment. Messages may include scheduling conversations, appointment confirmations, and appointment reminders.
Opt-in
You consent to receive SMS messages when you:
- Submit a service request form on a participating business's website that discloses SMS follow-up, or
- Initiate a text conversation with a participating business's number.
Consent applies to the service request you initiated. We do not send promotional or marketing messages unrelated to your service request.
Message frequency
Message frequency varies based on your conversation — typically 3–10 messages per service request.
Fees
Message and data rates may apply according to your mobile carrier plan. BookedSolid does not charge you for messages.
Opt out at any time: reply STOP to cancel and you will receive no further messages. For assistance, reply HELP or contact support@bookedsolid-agent.com.
Supported carriers
Messages are supported on major U.S. carriers including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.
Privacy
Your information is handled as described in our Privacy Policy. Phone numbers and SMS consent are not shared with third parties or affiliates for marketing purposes.
Contact
Questions about these terms: support@bookedsolid-agent.com